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Privacy & Policy

SRNET (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (“App”) and website (“Site”).

1. Information We Collect
  • Personal Information: name, email, phone number, and other details you provide when registering or contacting us.
  • Usage & Device Data: IP address, device identifiers, app version, crash logs, and interactions with features.
  • Payment Data (if applicable): limited billing details processed by payment providers.
2. How We Use Information
  • ✔ To provide, operate, and improve the App and Site.
  • ✔ To personalize your experience and communicate updates or support.
  • ✔ To monitor analytics, prevent fraud, and comply with legal obligations.
3. Sharing of Information

We do not sell or rent your personal data. We may share information with:

  • ✔ Service providers who assist in hosting, analytics, customer support, or payments (under confidentiality obligations).
  • ✔ Authorities or others when required by law or to protect rights, safety, and property.
4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

6. Your Rights & Choices
  • ✔ Access, correct, update, or delete your personal information.
  • ✔ Opt-out of non-essential communications.
  • ✔ Disable certain device permissions through your settings (which may affect functionality).
7. Children’s Privacy

Our App is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided personal data, contact us to remove it.

8. International Transfers (if applicable)

Your information may be processed outside your country of residence. We take appropriate measures to protect your data in such transfers.

9. Third-Party Links & SDKs

Our App may contain links to third-party sites and may use SDKs from analytics or advertising partners. Their practices are governed by their own policies.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated Policy with a new “Last Updated” date on the App or Site.

11. Contact Us

📧 hr@srnetindia.com
📞 +91 955 582 7770
🏢 Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010

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